{"id":18664,"date":"2023-07-10T09:52:39","date_gmt":"2023-07-10T07:52:39","guid":{"rendered":"https:\/\/dokeraa.com\/how-we-onboard-a-new-shopify-customer\/"},"modified":"2025-12-19T14:04:08","modified_gmt":"2025-12-19T13:04:08","slug":"how-we-onboard-a-new-shopify-customer","status":"publish","type":"post","link":"https:\/\/dokeraa.com\/en\/how-we-onboard-a-new-shopify-customer\/","title":{"rendered":"How we onboard a new Shopify customer ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18664\" class=\"elementor elementor-18664 elementor-4198\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c03b6be elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c03b6be\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;shape_divider_top&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6cb0b114\" data-id=\"6cb0b114\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:700}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ad16ac elementor-align-left elementor-widget elementor-widget-button\" data-id=\"9ad16ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dokeraa.com\/en\/blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2e421251\" data-id=\"2e421251\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99f34f7 elementor-align-end elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"99f34f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">3 minutes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df78ce0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df78ce0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4472f3 elementor-invisible\" data-id=\"a4472f3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c408769 elementor-widget elementor-widget-heading\" data-id=\"c408769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Choose the e-commerce platform that's right for you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f2a54d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2a54d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a023067\" data-id=\"a023067\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ed9ad8 elementor-widget elementor-widget-text-editor\" data-id=\"2ed9ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"letter-spacing: 0px; color: #000000;\">Flawless management of your warehouses is essential to the success of your e-commerce business. <\/span><\/p><p><span style=\"color: #000000;\">It enables warehouse stock to be synchronised with your online catalogue. It is the key tool for companies who sell online, and particularly those who sell via several sales channels.<\/span><\/p><p><span style=\"color: #000000;\">Finally, the choice of your e-commerce and logistics platform should be based on an assessment of your specific needs. We invite you to consult e-commerce and logistics experts to help you make the best decision, the one that&#8217;s right for you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1277aa4\" data-id=\"1277aa4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c866b6 elementor-widget elementor-widget-image\" data-id=\"1c866b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-1024x683.jpg\" class=\"attachment-large size-large wp-image-21271\" alt=\"syst\u00e8me de tracking suivi de colis Shopify sur mobile\" srcset=\"https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-1024x683.jpg 1024w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-300x200.jpg 300w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-768x512.jpg 768w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-1536x1024.jpg 1536w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-2048x1365.jpg 2048w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-219x146.jpg 219w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-50x33.jpg 50w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/11\/pexels-photomix-company-230544-113x75.jpg 113w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f9c92f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f9c92f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9187475\" data-id=\"9187475\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47eb5c6 elementor-widget elementor-widget-image\" data-id=\"47eb5c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-scaled.jpg\" class=\"attachment-full size-full wp-image-5654\" alt=\"Si\u00e8ge Shopify et la livraison\" srcset=\"https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-scaled.jpg 2560w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-300x200.jpg 300w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-1024x683.jpg 1024w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-768x512.jpg 768w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-1536x1024.jpg 1536w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-2048x1365.jpg 2048w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-18x12.jpg 18w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-219x146.jpg 219w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-50x33.jpg 50w, https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/iStock-1313863889-112x75.jpg 112w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c0b94a9 elementor-invisible\" data-id=\"c0b94a9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24eb4e1c elementor-widget elementor-widget-heading\" data-id=\"24eb4e1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><p class=\"MsoNormal\"><span style=\"font-size:14.0pt;line-height:107%\">Shopify: a popular and intuitive solution<\/span><span><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69f6bb45 elementor-widget elementor-widget-text-editor\" data-id=\"69f6bb45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span style=\"color: #000000;\"><span style=\"font-weight: bold;\">Shopify is one of these e-commerce platforms.<\/span> It was founded in 2004 and has rapidly established itself as one of the world&#8217;s most popular e-commerce solutions. Used in over 175 countries, Shopify is designed to help users create their own website. Its ease of access and its many additional services have won over more than 1.7 million users. As we&#8217;ve said, Shopify is widely recognized as being intuitive and offers secure hosting backed up by 24\/7 customer service. You can manage marketing, accounting and sales through your connected online sales platform. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b67cfe elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b67cfe\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f13322 elementor-invisible\" data-id=\"0f13322\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20336c5 elementor-widget elementor-widget-heading\" data-id=\"20336c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><p><span style=\"font-size: 16pt;line-height: 107%\">How does interfacing with Shopify work?<\/span><span><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2ff1fc elementor-widget elementor-widget-text-editor\" data-id=\"c2ff1fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Setting up IT interfaces between the customer and the logistics provider is essential for a good management of the information system and ultimately client satisfaction. This involves configuring the access to order and stock data via an API (Application Programming Interface) key. The use of APIs enables a good communication between the two parties for long-term collaboration.<\/span><\/p><p><span style=\"color: #000000;\">The priority here is to synchronise the informations between the e-commerce platform and the warehouse management system known as the WMS. This is essential for maintaining inventory accuracy, efficiently managing orders and shipments, warehouse resources and assets.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9385ff3 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9385ff3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e658239 elementor-invisible\" data-id=\"e658239\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9edba9d elementor-widget elementor-widget-heading\" data-id=\"9edba9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><p class=\"MsoNormal\"><span style=\"font-size:16.0pt;line-height:107%\">For more efficient online sales<\/span><span><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fcd452 elementor-widget elementor-widget-text-editor\" data-id=\"4fcd452\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">This integration enables to offer a service with correct and up to date data relating to clients, products, orders and shipments. That&#8217;s why each integration needs to be developed specifically according to the company&#8217;s particular needs and organisation, as there are several e-commerce integration methods.&nbsp;<\/span><\/p>\n<p><span style=\"color: #000000;\">This results in automated stocks, automated order processing, shipment tracking, simplified returns management and cost optimisation. The result is a more efficient online sales operation. In other words, errors are minimised, the customer experience is improved, and the costs associated with managing logistics operations are reduced &#8211; that&#8217;s what integration is for.<\/span><\/p>\n<p><span style=\"letter-spacing: 0px; color: #000000;\">Shopify has made its name on the e-commerce market, but there are others such as Presta Shop, WooCommerce and Magento. It&#8217;s now up to you to choose the platform that suits your needs and those of your business.&nbsp;<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8fd281 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"e8fd281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dokeraa.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f0450c1 elementor-invisible\" data-id=\"f0450c1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-753c4da elementor-widget elementor-widget-image\" data-id=\"753c4da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"1152\" src=\"https:\/\/dokeraa.com\/wp-content\/uploads\/2023\/05\/pexels-anna-shvets-4482900-768x1152.jpg\" 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