Maison Horizon offers a range of textile accessories for the home, such as kits, bags and slipcovers, created with heart and care, inspired by traditional South Asian craftsmanship.
MAISON HORIZON BRAND
Support for a unique, hand-crafted brand
Maison Horizona brand founded by Chloé Bonneton, offers elegant, customizable textile accessories for young parents, made from handcrafted fabrics from Asia.
Custom embroidery, offered on a wide range of products, is a central element of their customer promise.
Faced with sustained growth and increasingly demanding deadlines and quality of service, Maison Horizon was looking for a logistics partner capable of :
Efficiently manage a growing volume of orders, and one-off operations via multiple channels (e-commerce site, marketplaces);
Manage customization to order, particularly embroidery, while keeping deadlines under control;
Reduce processing and dispatch times, even for one-off parts, thanks to local presence;
Maintain a smooth, consistent, high-end customer experience
“When you’re on your own piloting a brand like Maison Horizon, you need solid partners. With Dokeraa, I’ve found reliable, human support that takes my logistics in hand and saves me precious time.”
CHLOE BONNETON – FOUNDER OF MAISON HORIZON
OUR SUPPORT
Setting up a complete logistics solution
Dokeraa worked with the founder of Maison Horizon to design all the logistics processes, taking into account the specificities of personalization, the variety of sales channels and the pace of collections.
Thanks to a centralized warehouse in France, Maison Horizon benefits from agile logistics, capable of rapidly serving its customers both nationally and in various European countries.
The entire stock is pooled to efficiently serve all the brand’s distribution channels:
The e-commerce site
Event sales (The Bradery, Choose)
Partner marketplaces.
Anticipating and managing activity peaks
Maison Horizon operates on the basis of regular collection launches, often accompanied by dynamic sales operations on its e-commerce site or event platforms.
Dokeraa has set up logistical preparations in advance of each launch, with :
Planning of production, reception and stocking flows for new products;
The creation of processing scenarios adapted to high-traffic periods (standard vs. customized orders);
Mobilizing additional resources to absorb volumes while maintaining lead times.
Careful, eco-responsible packaging
Maison Horizon’s commitment to craftsmanship demands particular attention to the packaging of orders. To meet this requirement, Dokeraa has designed packaging that is functional, environmentally friendly and consistent with the brand’s universe.
Each order is prepared with care, using recycled, padded kraft envelopes for compact shipments, and rigid postal boxes for larger formats.
This choice of packaging protects personalized products, particularly embroidered accessories, while limiting environmental impact.
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