OUR SOLUTIONS
Added value services
We don’t look to standarise our services but to help our clients implement a highly personalized approach.
THE SMALL DETAIL THAT MAKES ALL THE DIFFERENCE
Implementing highly personalised services
Our teams are on hand to help you prepare and implement personalised services for your customers which make the difference. At one time personalisation tended to be reserved for key events like Valentine’s Day or Mother’s Day. It has now become a key game changer for retailers who want to make their customers feel unique. Personalised services carried out when the order is prepared are a way of creating a unique link between the brand and the customer. We study each project in detail in order to implement services such as :
- Embroidery (letters, logos)
- Handwritten or printed personalised cards
- Eco-friendly packaging
- Gift wrapping or bags
- Gift boxes (pre-kitted or assembled at packing)
Helping you implement the project
Coming up with an idea for personalised your products or orders is one thing, anticipating the impact of the project is another. We help you implement the whole project taking into account the impact on the value chain, from the shopping cart through to the returns policy).
HELPING TO DIVERSIFY SALES CHANNELS
Implementing a multi-channel strategy
Our ambition is to be a partner who is on hand to facilitate and support the (sustainable) development of our clients. We help our digital retail customers (DNVB) to build and implement logistics and transport solutions to deliver to businesses of all kinds (BtoB), stores, pop-up stores, pharmacies… and our industrial and retail customers to implement an e-commerce solution for end customers.
We fully understand all the specificities of the value chain (IT, packaging, preparation, traceability, transport, tracking) and can advise on best practice.
CONQUERING NEW MARKETS
International development
We help our client achieve their international business aspirations thanks to more than 15 years’ experience managing international fulfilment projects. Selling abroad doesn’t just mean changing or adapting the delivery solution, we help our clients to study their organization carefully and make the right decisions before implementing their development plan in order to manage key aspects such as:
- Logistics organisation and local fulfilment solutions
- Single or multiple language products
- Multiple stock management (IT)
- Transport plan
- Customs and taxes
- International returns management
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