Optimise your logistics costs without compromising service quality
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Discover how to optimise your logistics costs while maintaining a high level of service quality, thanks to intelligent management of transport, storage and order picking.
How do you optimise your logistics costs without compromising service quality??
Logistics represents a considerable expense. In a context of rising transport, energy and labour costs, reducing logistics expenses without compromising service quality becomes a strategic challenge.
Slow delivery, damaged parcels or inaccurate tracking immediately result in lower satisfaction, increased returns and a loss of customer confidence.
The objective is therefore to ensure that logistics costs are optimised in order to reduce costs effectively, while improving operational efficiency at every stage of the chain.
Why is optimising logistics costs essential today?
Optimising logistics costs has several advantages. In particular, it improves margins, increases competitiveness, enhances agility, reduces errors, and provides customers with a service experience that meets their expectations.
It is now imperative for brands to know how to balance operational performance and cost control without sacrificing service quality.
5 key tips for optimising your logistics costs
Are you looking to implement a few simple strategies to reduce your logistics costs? Dokeraa is here to guide you with expert advice.
1. Optimise your choice of transporter
Each carrier has its strengths… and its limitations. By choosing the right carriers, you can:
- Reduce costs in certain areas,
- Maintain estimated deadlines,
- Limit the risks associated with a single partner,
- Access more competitive rates.
An analysis of transport KPIs (delays, exceptions, incidents) allows you to continuously adjust your choices.
2. Improve order preparation
Order fulfilment is a process that should not be overlooked. Inefficient order fulfilment leads to risks that can impact the customer experience, such as errors, delays, or an increase in returns.
By optimising order preparation, particularly through intelligent stock storage, effective team training, appropriate tools and controlled customisation, you can avoid costly errors.
3. Reduce packaging costs without compromising protection
Special attention must also be paid to packaging.
- Select suitable formats
- Limit unnecessary materials
- Optimise weight
Packaging that is too large, for example, results in additional transport and material costs, but can also cause damage.
By choosing suitable packaging, you will not only reduce the associated risks, but also the long-term costs.
4. Pool, consolidate, automate
Reducing logistics costs often stems from the ability to streamline operations.
Considering parcel consolidation, shared shipments, the use of routing software, and the automation of repetitive tasks avoids wasted time, errors, and additional costs.
5. Outsourcing logistics
Outsourcing logistics improves performance. Not only does it reduce costs, but it also provides access to operational expertise and better transport rates.
Outsourcing is also an excellent way to save time and focus on your core business. By outsourcing logistics, operations can be streamlined.
Furthermore, outsourcing logistics allows for greater flexibility, enabling companies to better adapt to fluctuations in activity and seasonal peaks.
How does Dokeraa help e-merchants reduce their logistics costs?
Dokeraa supports brands in identifying and optimising logistics expenditure without compromising the customer experience.
Our approach is based on:
- A detailed analysis of existing logistics costs (transport, storage, picking)
- Optimisation of the logistics plan (flows, volumes, seasonality)
- Daily monitoring of transport KPIs
- Reliable and standardised order preparation processes
- High-quality, sustainable and suitable packaging
- A controlled carrier relationship
- Agile management of order peaks
This method reduces unnecessary logistics costs, improves operational performance and, above all, offers customers a high-quality experience that meets their expectations.
Optimising costs without compromising quality: a real strategic challenge
Reducing logistics costs should not compromise the customer experience, quite the contrary.
By optimising not only flows, but also carriers, packaging, and internal organisation, a brand becomes more profitable while offering a smoother and more reliable delivery experience.
The most successful companies are those that know how to balance cost control with operational excellence.
